{"id":882,"date":"2009-02-10T14:51:00","date_gmt":"2009-02-10T18:51:00","guid":{"rendered":"http:\/\/localhost\/outlookutilities\/content\/?p=882"},"modified":"2009-02-10T14:51:00","modified_gmt":"2009-02-10T18:51:00","slug":"ccs-helpdesk","status":"publish","type":"post","link":"https:\/\/www.outlookutilities.com\/content\/2009\/02\/10\/ccs-helpdesk\/","title":{"rendered":"CCS HelpDesk"},"content":{"rendered":"<ul>\n<li> Rapid install and instant deployment with Client OnDemand<\/li>\n<li>Tickets submitted from email, Outlook, or Web forms<\/li>\n<li>Uses existing infrastructure \u2014 Microsoft Exchange Server, Active Directory, Outlook, Web \u2014 that you already have in place!<\/li>\n<li>Flexibility to support your process and staff structure with approvals and multi-assignment capabilities and form customization<\/li>\n<li>High rate of end-user acceptance<\/li>\n<li>Full reporting and knowledgebase features<\/li>\n<li>Integrates with CCS Network Inventory for asset tracking<\/li>\n<li>Link your existing forms and policies to tickets with Templates feature<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Rapid install and instant deployment with Client OnDemand Tickets submitted from email, Outlook, or Web forms Uses existing infrastructure \u2014<a href=\"https:\/\/www.outlookutilities.com\/content\/2009\/02\/10\/ccs-helpdesk\/\"> Read more &#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[3],"tags":[93,37],"class_list":["post-882","post","type-post","status-publish","format-standard","hentry","category-addins","tag-application","tag-email"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.outlookutilities.com\/content\/wp-json\/wp\/v2\/posts\/882","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.outlookutilities.com\/content\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.outlookutilities.com\/content\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.outlookutilities.com\/content\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.outlookutilities.com\/content\/wp-json\/wp\/v2\/comments?post=882"}],"version-history":[{"count":1,"href":"https:\/\/www.outlookutilities.com\/content\/wp-json\/wp\/v2\/posts\/882\/revisions"}],"predecessor-version":[{"id":883,"href":"https:\/\/www.outlookutilities.com\/content\/wp-json\/wp\/v2\/posts\/882\/revisions\/883"}],"wp:attachment":[{"href":"https:\/\/www.outlookutilities.com\/content\/wp-json\/wp\/v2\/media?parent=882"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.outlookutilities.com\/content\/wp-json\/wp\/v2\/categories?post=882"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.outlookutilities.com\/content\/wp-json\/wp\/v2\/tags?post=882"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}